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Responsible Gambling at icgbet

Playing for fun is a choice that can be enjoyed as long as it stays within control. icgbet provides the tools, information and support needed so every player can make smart, informed decisions when gambling online.

24/7 Support
Self-Control Tools
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Six Pillars of Responsible Gambling

icgbet builds a gaming environment that puts player wellbeing above everything else.

Personal Deposit Limits

Set daily, weekly or monthly deposit limits based on what you can afford. Once a limit is set, it applies immediately and can only be reduced at that same moment. Any increase to a limit requires a waiting period to ensure the decision is made consciously.

Self-Exclusion

The self-exclusion option lets you suspend access to your account temporarily or permanently. The exclusion period can be set from a few days to several months. During this period, you will not receive any promotional communications from icgbet.

Session Time Limits

Manage the time you spend on the platform by setting a daily session limit. When the time limit is reached, the system will send a warning and log you out automatically. This helps you maintain a balance between entertainment and daily responsibilities.

Account Activity Review

Monitor your betting history, deposits and withdrawals at any time through the account section. These detailed reports help you see your spending patterns and make your own assessment of your gambling habits over time.

Break from Play

Need a short pause without fully closing your account? Use the temporary break option for 24 hours, three days or one week. During the break period, access to games is blocked and all promotional offers are stopped entirely.

Access to Support Resources

icgbet provides information on organisations that help with gambling problems. If you or someone you care about is having difficulty controlling gambling habits, expert support is available. Contact our team via 24/7 live chat for initial guidance.

Gambling as Entertainment, Not a Source of Income

Online gambling is a form of entertainment that involves an element of financial risk. icgbet wants to ensure all players understand this before starting any betting activity. Wins are not guaranteed, and every game is designed with a specific house edge.

It is important to approach every gaming session with money you can afford to lose. Do not use savings, emergency funds, or money needed for daily necessities such as rent, food or bills to gamble. Set a clear budget before playing and stick to it without exception.

When gambling responsibly, it remains an enjoyable entertainment activity. Problems arise when someone starts gambling to cover past losses, to avoid other problems, or when it begins to affect relationships and finances.

  • Set a budget before logging in and stick to it
  • Do not try to "chase" losses with bigger bets
  • Take regular breaks during gaming sessions
  • Only gamble when you are in a good mental and emotional state
  • Do not gamble under the influence of alcohol or medication
  • Keep a record of your gambling spending for regular review

⚠ Minimum Age Requirement: All players must be at least 21 years old to register and play at icgbet. Registration by underage individuals is strictly prohibited and accounts confirmed to belong to underage individuals will be closed immediately.

Know Your Limits

Every player has a different level of means. Do not compare yourself to other players and gamble only within your own means.

Look After Your Wellbeing

If gambling starts to affect your sleep, relationships or work productivity, that is a sign you need to take a break and seek support.

Manage Your Finances

The minimum deposit of RM10 at icgbet makes it easier for players to manage their playing expenses in a more controlled way without committing large amounts.

Get Support

Talk to someone you trust about your gambling habits. Support from family and friends is one of the most effective factors in addressing a problem.

How to Use the Self-Exclusion Tool

The self-exclusion process at icgbet is simple, fast and takes effect immediately once the request is submitted.

1

Log In to Your Account

Access your icgbet account and go to the account settings or personal profile section through the main menu.

2

Select a Control Option

Find the "Responsible Gambling" or "Account Security" section to view all available control tools.

3

Set the Period

Choose a suitable exclusion period — from a few days to several months, or a permanent exclusion if needed.

4

Confirm the Request

Exclusion takes effect immediately after confirmation. Contact 24/7 live chat support if you need assistance with this process.

🔒 Important: Once a self-exclusion period is set, it cannot be shortened or cancelled before it ends. This is a deliberately designed protection to ensure your decision is fully respected. If you need immediate support, the icgbet team is available via live chat 24 hours a day, 7 days a week in Malay and English.

Signs of Problem Gambling

Problem gambling often develops gradually. Recognising the early signs is the most important step in getting help before the situation becomes more serious. Here are some warning signs to be aware of:

If you recognise three or more of these signs in yourself, consider speaking with a professional or using the self-control tools provided by icgbet without delay.

Remember that acknowledging a problem is the first and most important step. There is no shame in seeking help — many people successfully overcome gambling problems with the right support.

Gambling with money that should be used for daily needs

Constantly thinking about gambling even while doing other things

Hiding gambling habits from family or friends

Increasing the amount bet to get the same level of satisfaction

Gambling to escape problems or feelings of discomfort

Unable to stop despite repeatedly intending to do so

Questions About Responsible Gambling

Answers to the most frequently asked questions about icgbet's responsible gambling policies and tools.

All players must be at least 21 years old to register and play at icgbet. This is a non-negotiable policy and we carry out age verification as part of the registration process. Accounts proven to have been registered by individuals under 21 will be closed and the account balance returned.

Deposit limits can be set through your account settings. Log in, go to the "Responsible Gambling" section and choose the type of limit you want — daily, weekly or monthly. The limit takes effect immediately. If you want to reduce your limit, the change also applies right away. To increase a limit, there is a set waiting period to ensure the decision is made with due consideration.

No. Self-exclusion is designed so that it cannot be shortened or cancelled before the set period ends. This is an intentional protective measure to ensure your decision is fully respected. Once the exclusion period ends, you may apply to reactivate your account, and that process requires additional verification before access is restored.

The money in your account remains safe during the self-exclusion period. You can contact the icgbet support team via 24/7 live chat to arrange a withdrawal of your account balance. Withdrawals are processed within 15 minutes to 2 hours through the method you selected during registration.

The first step is to contact the icgbet support team via 24/7 live chat in Malay or English — they can guide you through the self-control tools available. In addition, talking to a trusted family member or friend and seeking a counsellor or mental health professional for more comprehensive support are steps that are strongly recommended.

No. icgbet does not allow individuals who are currently in a self-exclusion period to register a new account. Any attempt to bypass an existing self-exclusion will result in the new account being closed and further action being taken. This policy is intended to protect players who have made the responsible decision to take a break from gambling.

Ready to Play Smart?

Register your icgbet account today and enjoy online gambling with all responsible control tools available from day one. A minimum deposit as low as RM10 lets you set a limit that suits you.